2014 UK Annual Review

Against a rapidly changing service delivery landscape Cofely is a customer-centric partner that develops transformational solutions to improve the performance and efficiency of buildings, industry, infrastructure and cities.

Across the public, private and healthcare sectors we work closely with our customers to provide integrated solutions by combining our strengths in energy, technical services, facilities management and business services.

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Our Profile

Energy Services

No 1 in District Energy

No 1 in Industrial Energy Services

Saving 150,000 tonnes CO2 p.a.

2 GW of thermal generation managed

Technical Services
Facilities Management

25 million m2 of managed premises

Over 1,400 government buildings, 20 hospitals, 8 nuclear power stations

14,000 sites managed

Business Processes

Unique transformational partnerships

Digital Channel Shift

CEO Vision

To operate within today's business landscape, service providers need the agility to anticipate and respond to the key challenges being faced by organisations.

At Cofely, our service delivery is evolving, putting greater emphasis on the provision of integrated models that add value to our customers' operations while helping to drive down their costs and assist in their transition to a low carbon economy. For us 2014 was a defining year, marking the full integration of two key strategic acquisitions and a number of significant new business successes within important markets.

Wilfrid Petrie, CEO – Cofely UK

2014 Highlights

  • Healthcare
  • Private Sector
  • Public Sector
  • Local Authorities

Healthcare

The healthcare sector is facing serious challenges as demographic changes bring greater pressure to bear on resources that are already feeling the strain.

Through effective estate management in the longer term, we are helping free-up finances for use in the delivery of healthcare services.

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Private Sector

Cofely operates and manages some of the UK's most iconic buildings and critical infrastructures.

Within the commercial and industrial sectors we deliver a wide range of specialist and integrated services to help our customers provide a working environment that supports the productivity of their workforce, makes a positive contribution to their business objectives and helps to drive down energy and other lifecycle costs.

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Public Sector

With the relentless pressure on public finances there is an ongoing need to ‘do more with less’. Meeting this challenge requires an innovative approach to the management of services and this is an area where Cofely excels.

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Local Authorities

In coming years we can expect to see a drive for greater decentralisation of government and this will bring new challenges and rewards.

Cofely is the ideal partner for delivering the sustainable growth of towns, cities and communities. We work together with local authorities at strategic level to deliver performance adding to the desirability of place.

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Healthcare

Energy Services
Facilities Management
Technical Services
Business Processes

Mid-Yorkshire NHS Trust

A recent extension to our long-standing relationship with Pinderfields & Pontefract Hospitals will see the implementation of a host of innovations including a new patient experience concept. The successful competitive re-tender of soft service provision includes materials management within the hospital, retail services, security, waste and linen services as well as the new addition of car-parking management.

Nottinghamshire Healthcare NHS Trust

Through a Carbon Energy Fund (CEF) framework contract, Cofely is constructing a new gas-fired 1.2 MW CHP Energy Centre at Rampton Hospital in Nottinghamshire. Upon completion, Cofely will continue to operate the plant, guaranteeing specified carbon savings of 8,000 tonnes per annum and deliver projected financial savings of £112,000 per annum for the Trust.

Increased Long-term FM portfolio

Our acquisition of Lend Lease Group's UK FM business in 2014 has added a significant new lifecycle management capability to our business – including building fabric and major repair and replacement. The move has broadened further our coverage within the healthcare sector and positions Cofely as the largest provider of outsourced technical services to the NHS.

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Private Sector

Energy Services
Facilities Management
Technical Services
Business Processes

Broadgate Tower

Working closely with Broadgate Estates, a new 3 year contract sees Cofely providing technical services to a 160,000 sq m estate of four prestigious buildings and an external plaza in the City of London. The contract includes the 33 floor, 161m high Broadgate Tower, where we are working closely with the customer to reduce landlord influenced energy consumption.

Sullom Voe terminal

In 2014, Cofely was awarded an 11 year contract by BP to supply utilities to the Sullom Voe Terminal (SVT) on the Shetland Islands – one of the largest oil and liquefied gas terminals in Europe.The contract sees Cofely leasing the SVT power station and delivering a programme of major investment works on the existing energy plant.

Kuehne + Nagel

An increasing number of customers are looking beyond geographical boundaries to find synergies in running their portfolios and estates. In 2014 we began a 5 year FM and Energy Services contract to deliver an integrated service package to over 100 sites initially in the UK operated by the international logistics provider Kuehne + Nagel.

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Public Sector

Energy Services
Facilities Management
Technical Services
Business Processes

Department of Work and Pensions

Under a major new £300 million FM contract for Telereal Trillium (TT), Cofely is responsible for delivering a full range of FM and project services across TT's 900 building Department for Work and Pensions portfolio. Cofely will also deliver project services across Telereal Trillium's TT's Driver and Vehicle Licensing Agency (DVLA) and Aviva portfolios.

Mayor's Office for Policing & Crime

In 2014, Cofely secured a new contract to deliver technical and facilities support services to 280 Metropolitan Police Service (MPS) sites across London. The new contract, which was awarded by the Mayor of London's Office for Policing & Crime (MOPAC) will also see Cofely assist the MPS with its property portfolio transformation programme.

Liverpool Central Library

Cofely's team at Liverpool Central Library has played a key role in the building being named winner of two categories at the Royal Institute of Chartered Surveyors (RICS) Awards 2014, as well as winning Overall Project of the Year. Cofely delivers FM services under a 25 year PFI, which began following a £50m redevelopment of the Grade II listed site.

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Local Authorities

Energy Services
Facilities Management
Technical Services
Business Processes

Extending Legacy at Queen Elizabeth Olympic Park

Elizabeth Olympic Park The latest chapter in Cofely's delivery of a wide range of services to the Queen Elizabeth Olympic Park has seen us take responsibility for the full operation and management of the Southern Park area and the ArcelorMittal Orbit. New services that are being self-delivered includes retail services, management of events and onsite bar and restaurant.

Award winning partnership with NE Lincolnshire Council

Our regeneration partnership with North East Lincolnshire Council, was the winner of both the Public Sector category and Overall Award for the most impressive finalist in the 2014 PFM Awards. Since 2010, the transformational partnership has created new jobs, secured inward investment and provided cost savings for the local authority.

Making a Greener, Interconnected Birmingham

Cofely is providing a new 1.6MW gas-fired CHP energy centre at the newly rebuilt Birmingham New Street Station. It will provide an interconnection between the existing Cofely operated Broad Street and Aston University district energy schemes while also providing additional low carbon energy to local businesses.

Development & Innovation

Shared Service Centre in Newcastle

In October 2014, we opened a new 26,000 sq. ft dedicated Shared Service Centre (SSC) for the business in North Tyneside. The new SSC will play an important role in the future of Cofely, providing us with strong back office services to support our business, and more importantly our delivery to customers both now and during planned growth in the coming years.

Our Future Plan & Sustainability

The new Cofely OurFuture plan reflects our commitment to manage and operate our own business and also the workplaces and communities we serve in a more sustainable way. Through the themes of Sustainable Solutions, People and Communities and Planet Positive it sets out clearly how we work with stakeholders to achieve lasting environmental, economic and social legacy – and a sustainable future for all.

Smart Energy Analytics

Advances in data gathering and analysis mean new possibilities. Cofely is investing in systems that learn and anticipate the needs of building occupants. In 2014, we began the implementation of self-learning software which creates and evolves intelligent profiles of buildings and provides optimised strategies for our engineers to put into action.

Committed to Safety

Cofely's ZeroHarm programme is designed to continually assess risk and eliminate it from our daily activities across the varied workplaces in which we operate.

Find out more

This is just a snapshot of our successes for 2014. To find out more, including how we can help your business improve its performance and efficiencies, download our full report.

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